Custom Software Development FAQ

It starts with a requirements interview; a quote follows once the scope is agreed.

Five: custom software development, mobile, AI, network planning and digital marketing.

Yes. We are based in Kaohsiung and work across Taiwan, China and Southeast Asia.

Which side adapts: packaged software bends your process, a custom build follows it.

No. Marketing can stand alone, but planned with a site or system attribution is better.

Not necessarily. Cloud, your own servers or a hybrid can each be the right answer.

Most run three to six months; a smaller booking or form system, one to two.

By feature scope and development hours, quoted once the feature list is confirmed.

Start with LINE LIFF for occasional use; build an app when you need device features.

A monthly fee plus a number of videos, usually starting with a three-month trial.

Technical changes show in one to two months; content-driven results in three to six.

Yes, if it offers an API or can export data; otherwise file exchange bridges it.

A site survey, network architecture and cabling, equipment setup and office rollout.

Usually yes. We propose replacing only what cannot keep up, expand or stay secure.

Yes, and the account stays in your name. Registration is free and we help set it up.

Apple and Google developer accounts in your name, plus a privacy policy page.

It can, so answers are limited to your knowledge base and unknowns go to a person.

Where the answer comes from: RAG quotes your own documents and cites the source.

The deployment controls the risk: the knowledge base sits on a server you choose.

GEO and AEO get AI engines to cite you; SEO wins rankings. Usually done together.

Defects are free during the warranty; maintenance is then annual or per incident.

The system and the data are your own assets, and you are free to connect them to internal or external systems. We also recommend registering the app and the LINE Official Account in your name, so that ownership sits with you.

No. The same team handles consultation, design, development and post-launch maintenance, with no handover part-way. Later changes and extensions therefore need no one to relearn the system, and communication costs stay lower.

That is precisely why we plan backups together with restore drills. Having a backup does not mean you can recover, so alongside scheduled backups we run the restore procedure for real and confirm that the data comes back intact.

Only where the client has agreed to it. Without that agreement we do not name the client; the case describes the industry, the problem and what was actually done. Your project will be treated the same way.